Frequently Asked Questions

Your peaceful, comfortable escape to Brown County starts with the right expectations—and we can’t wait to help you enjoy every minute of it. Here’s what to know before booking your stay with My Brown County Vacation!

What Is the Minimum Stay Requirement?

Generally, we require a 2-night minimum stay for all reservations; however, there are occassionally 1-night minimum stays available .
During holidays or major events, we ask for a 3-night minimum stay to accommodate seasonal demand.

How Many Guests Can Stay in Each Cabin?

Each cabin has a maximum guest requirement, and rates are based on the number of guests. Please refer to the individual cabin listing for guest capacity details.

How are Rental Payments Handled?

30% due at time of booking.
Remaining balance due 14 days before arrival.
No security deposit is due.

What Is Your Cancellation Policy?

We understand that plans can change and we highly recommend trip insurance. Here's how our cancellation policy works:

100% of paid prepayments refundable when canceled 30 days before arrival or earlier.
50% of paid prepayments refundable when canceled 15 days before arrival or earlier.
0% refundable if canceled 14 days or less prior to check-in.

What Time Is Check-In and Check-Out?

Check-in: 4:00 p.m.
Check-out: 11:00 a.m.

How Do I Check In?

We offer self check-in with a digital door lock. Before your arrival, we’ll email you detailed directions, the cabin address, and your entry code.

Both Helmsburg Homestead and the 1891 Schoolhouse Inn are accurately mapped and readily accessible on GPS services, ensuring straightforward and reliable navigation for your journey.

Are Your Cabins Pet-Friendly?

We truly love pets and understand how challenging it can be to find pet-friendly accommodations—it's one of the reasons we’ve chosen to welcome them at the 1891 Schoolhouse Inn. That said, we do have specific rules and a Pet Rental Agreement in place to protect our home and ensure a positive experience for all guests. If these rules are not followed, we may be forced to reconsider our pet-friendly policy. We kindly ask that you respect the property and future guests when bringing your four-legged family member.

NO pets are allowed at Helmsburg Homestead.

What Amenities Are Provided?

We’ve stocked your cabin with all the essentials, including:

Linens: pillows, blankets, sheets, towels, and washcloths
Kitchen basics: cooking utensils, dishes, pots, pans, silverware, and paper towels
Bathroom supplies: toilet paper and hand soap
Dish soap and basic cleaning items

Do Your Cabins Have Wi-Fi?

Yes, both of our cabins offer free Wi-Fi access. Get the speeds you want with no data caps. That’s a big deal if you want to work or learn while enjoying a quick getaway or longer vacation. Airbnb verified 555 Mbps at 1891 Schoolhouse Inn and 507 Mbps at Helmsburg Homestead.

Can I Smoke at the Property?

All of our properties are 100% smoke-free indoors.
Smoking is permitted outside only, and we ask guests to dispose of cigarette butts in the trash—not in the yard.

Which Cabins Have Hot Tubs?

Ready to soak under the stars? At the 1891 Schoolhouse Inn you can unwind in the 4 person hot tub while taking in peaceful forest views.

Do Any Cabins Have Pools?

At Helmsburg Homestead the Master Swim Spa is a standout feature, offering guests a luxurious and versatile aquatic experience. Designed for both relaxation and exercise, the spa combines the benefits of a heated pool with the therapeutic qualities of a hot tub. Whether you're swimming, floating, or simply enjoying the therapeutic jets, the experience is enhanced by the tranquil scenery.