Privacy Policy

Privacy Policy
Effective Date: April 9th, 2025

Welcome to www.mybrowncountyvacation.com (“Website”), operated by My Brown County Vacations LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our Website and services. By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you interact with us in various ways, including when you make a reservation, contact us, sign up for updates, or browse our website.

A. Information You Provide to Us:

Name
Email address
Phone number
Mailing address (if provided)
Payment and billing information (handled through secure third-party processors)
Reservation details and communication history

B. Information We Automatically Collect:
When you visit the Website, we may automatically collect:

IP address and general geolocation
Device type, browser, and operating system
Pages visited and time spent on the site
Referring URLs and interaction data (clicks, scrolls)
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We may use your information to:

Process and manage your reservations
Communicate with you about your bookings, questions, or updates
Personalize your experience on our Website
Send you promotional offers (with your consent or as allowed by law)
Improve our Website’s performance and functionality
Enforce our terms and protect against fraud or misuse
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

A. Service Providers:
We use third-party providers to help deliver our services, such as:

Payment processors (e.g., Stripe, Square)
Web hosting and email platforms (e.g., GoDaddy, Mailchimp)
Analytics providers (e.g., Google Analytics)
Customer service tools
These providers only use your data as needed to perform their services for us and are required to safeguard your information.

B. Legal Obligations:
We may disclose your information if required by law or in good faith belief that such action is necessary to:

Respond to lawful requests or legal process
Protect the safety and rights of guests or others
Investigate fraud, illegal activity, or misuse of the Website

C. Business Transfers:
In the event of a merger, sale, or transfer of all or part of our business, your information may be part of the transferred assets. You will be notified if your data becomes subject to a new privacy policy.

D. With Your Consent:
We may share your information with third parties if you explicitly request or approve it (e.g., referring you to a local service provider).

4. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

The right to access, correct, or delete your personal data
The right to restrict or object to data processing
The right to data portability (where applicable)
The right to withdraw consent for marketing communications
The right to lodge a complaint with a data protection authority

To exercise any of these rights, email us at [email protected].

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. You can control cookie settings through your browser.

Types of cookies we may use:

Essential Cookies: Required for basic functionality
Performance Cookies: Help us analyze site traffic
Functionality Cookies: Remember your preferences
Marketing Cookies: Used for remarketing or advertising (only with consent)

For more details or to manage your cookie preferences, please see our separate Cookies Policy [if applicable].

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Legal, tax, and accounting requirements
Resolving disputes or enforcing agreements
Maintaining accurate booking records

When no longer needed, your data is securely deleted or anonymized.

7. Security

We take reasonable administrative, technical, and physical security measures to protect your data from loss, misuse, unauthorized access, disclosure, or destruction. However, no online platform is 100% secure, and we encourage you to take precautions when sharing information online.

8. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete that information.

9. Third-Party Links

Our Website may contain links to third-party sites (such as Airbnb, Vrbo, or local tourism partners). These sites are not governed by this Privacy Policy. We encourage you to read the privacy policies of any third-party websites you visit.

10. International Data Transfers

If you are accessing this Website from outside the United States, please note that your data may be transferred to and stored in the U.S. or other jurisdictions with different data protection laws. We take steps to ensure that any such transfers comply with applicable privacy laws, including standard contractual clauses where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Significant changes may be communicated by email or website notice. We encourage you to review this page regularly.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

My Brown County Vacations
Email: [email protected]
Website: www.mybrowncountyvacation.com