Rental Agreement - Helmsburg Homestead

My Brown County Vacation Helmsburg Homestead Rental Agreement

By clicking "Request to Book” or “Instant Booking," the Lessee accepts all of the following terms and conditions:

Arrival time: 4:00 pm or anytime after

Departure time: 11:00 am or before

WRITTEN EXCEPTIONS

Any exceptions to this entire agreement must be approved in writing.

PAYMENTS

The Lessor will accept credit card payment through www.mybrowncountyvacation.com at the time of reservation.
A deposit of 30% of the rental cost is due at the time of reservation.
Payment in full is required 14 days before check-in. The balance will be automatically charged to the original payment method on file. If paying by cashier’s check or cash, the full balance must be received at least 17 days before check-in to avoid automatic credit card charges.
Reservations made within 14 days of check-in must be paid in full at the time of booking.

CANCELLATION POLICY

Cancellations must be made through www.mybrowncountyvacation.com or via email.
A full refund of prepayments will be issued for cancellations made 30 days or more prior to arrival.
A 50% refund of prepayments will be provided for cancellations made at least 15 days prior to arrival.
No refunds will be issued for cancellations made within 14 days of the scheduled arrival date.

CHECK-IN & CHECK-OUT

Self-check-in is available with a digital door lock. The door code will be sent before your stay.
Early check-in and/or late check-out with an additional fee may be available upon request but is not guaranteed. Please call (812) 947-8989 to inquire.
Check-out procedures must be followed to avoid additional fees (see “Check-Out Procedures” section).

SAFETY

Health, fire, and police emergencies CALL 911.
Fireplace, fire pit, and charcoal grill are dangerous: Never leave a fire unattended. Keep children away from all open fires.
Before you leave the house, make sure all fires are completely extinguished.
Lessee must keep property locked & secure when not there. Keypad code is not to be shared outside of Lessee’s party of registered guests.
SECURITY CAMERAS: There are no interior cameras of any kind. Exterior cameras, video doorbells, keypads, smart home technology, etc., are installed for the safety and protection of the property and its Lessees and may not be tampered with or disabled. Lessee will be immediately evicted with no return of funds paid upon violation of this policy. We respect our Lessee and his/her guests privacy and review footage only upon a report or cause.

AMENITIES & MAINTENANCE

While the Lessor ensures the property is ready for your stay, occasional malfunctions or maintenance issues may occur. Refunds are not issued for such events.
Lessor will respond as quickly as possible to resolve issues. A move to a comparable property may be offered if necessary.

LIMITATION OF LIABILITY & INDEMNIFICATION

Lessor assumes no liability for any injury, illness, loss, damage, theft, or accident that may occur to Lessee and his/her guests or their personal property during their stay.
Lessee agrees to indemnify, defend and hold the Lessor of the property harmless for from any and all claims, demands, liabilities, damage, cost or expense whatsoever (including attorney’s fees) arising from or related to any claim in connection with your use and/or occupancy of the Vacation Rental and its amenities, including, but not limited to, any claim or liability for personal injury, property damage, wrongful death, accidents, allergic reactions, illnesses or any other casualties or health problems, including viruses, which may arise during the tenancy or as a result of said occupancy, loss of personal belongings or theft of property which is made, incurred or sustained by you and/or your registered guests. Lessee agrees to indemnify and hold harmless the Lessor from any claims, damages, legal fees, or liabilities arising from their occupancy or use of the premises, amenities, and surrounding areas.
Lessee understands that safety precautions undertaken by Lessor are not foolproof, and Lessee shall hold Lessor harmless from all claims to person or property arising out of the use and occupancy of the premises.
Lessee is responsible for the actions of any other person on the rental premises. Only registered guests who are included on the reservation are permitted to stay at the cabin. Please ensure that the correct number of guests is reflected in your reservation request. Visitors must be approved in advance. For example, hosting a dinner or BBQ in which guests other than those included on the reservation will attend must be approved.
Lessee assumes full responsibility for the safety and behavior of all individuals in their party, including children and visitors and acknowledges that certain property features such as hammocks, swings, horseshoes, swim spa, outdoor terrain, and wildlife pose inherent risks.
Lessee acknowledges that the Lessor has not made any representations or warranties regarding the safety or condition of the Amenities. The Lessee accepts the Amenities in their "as-is" condition and agrees that the Lessor shall not be held responsible for any defects, malfunctions, or hazards associated with the Amenities.
Lessee acknowledges that the Lessor insurance may not cover any injuries or damages sustained while using the Amenities. The Lessee is encouraged to obtain their own insurance coverage to protect against such risks.
Lessee acknowledges that acts of nature, power outages, internet disruptions, and weather-related inconveniences are outside the Lessor’s control, and no refunds will be issued for such occurrences.
Lessor reserves the right to cancel or modify reservations due to unforeseen circumstances, property damage, or maintenance issues that make the home uninhabitable. In such cases, a full refund or alternative accommodations may be offered at the Lessor’s discretion.

REPORTING ISSUES & PROPERTY CONDITIONS

Lessee must report any dissatisfaction or issues to the Lessor within 24 hours of discovery.
Lessee must allow Lessor’s team to inspect and remedy any issues before filing complaints with the booking platform. Refusal to cooperate forfeits refund eligibility.
Photographic evidence is taken after each cleaning and before each check-in to verify property conditions.
Fraudulent claims or attempts to mislead Lessor, credit card companies, or booking platforms for refunds may result in immediate removal from the premises without refund and potential platform account suspension.
Lessee falsely reporting maintenance issues that require technician visits will be responsible for service call fees.
Due to the rural location, occasional pests inside the home are normal despite regular pest control treatments.

REHOUSING POLICY

Lessor is not financially liable for rehousing or refunding Lessee who is dissatisfied after reasonable efforts have been made to resolve concerns.
Lessee should seek assistance through their travel insurance or booking platform.

INCLEMENT WEATHER POLICY

No refunds for weather-related travel delays, road conditions, or power outages.
Lessee should prepare accordingly for rural road conditions.
A 4WD or AWD vehicle is recommended during winter months.
We highly recommend you purchase travel insurance to cover any losses.

DAMAGES & TERMINATION OF OCCUPANCY

Lessee must report accidental damage immediately.
Lessor reserves the right to charge the credit card on file for damages, excessive cleaning, or missing property.
Lessee may be evicted without refund for:
- Violation of occupancy limits
- The use of firearms and fireworks (including sparklers) of any kind
- Smoking or vaping indoors ($250 fine)
- Unauthorized events or misrepresentation
- Disruptive or unsafe behavior
- Engaging in activities that disturb neighbors
- MINIMUM RENTAL AGE for the primary Lessee is 25 years of age at the time of reservation. This will be verified with a state or government issued photo ID submitted within 24 hours of booking. The party who is on the contract must occupy the subject property for the full duration of the rental lease. Any exceptions to this must be in writing by the Lessor. In the case that this contract is executed, and evidence later shows the minimum age requirement was not met, then the reservation will be considered canceled by the Lessee and the cancellation policy will be in effect.
- FALSIFIED RESERVATIONS: If your booking was made under false pretense, including, but not limited to, a falsified name, age, booked for a 3^rd party or size of party, or undisclosed animals (including service or emotional support animals) you will be subject to immediate eviction and forfeiture of all amounts paid. There is an exterior camera that may be used at the Lessor’s discretion to verify the size of your group.

IMPORTANT CONDITIONS

Lessee always agrees to respect the rules of the establishment. This commitment also extends to people accompanying the Lessee and his or her guests.
The cabin may be rented for vacation purposes only.
The cabin has a maximum capacity of 4 people.
Lessee may not transfer his/her rights under this rental agreement or sublet the cabin.
If, on the date of departure, the Lessee does not leave at the time stipulated in the agreement, additional charges may apply.

SWIM SPA USE

Swim spa: 88°F in warm months, 104°F in cold months.
Lessee and his or her guests use at their own risk and must supervise children.
Lessor is not responsible for injuries or accidents related to Swim Spa use.
Do not use under the influence of alcohol or drugs or while pregnant.

Please click here to read the Swim Spa cover instructions.

CHECK-OUT PROCEDURES

To avoid additional cleaning fees, please:

Report any damage before departure.
Leave the house in the same condition as upon arrival.
Return all furniture to its original placement.
Strip beds and place linens together.
Place all used towels in the laundry bin.
Wash and put away used dishes.
Remove all food and drinks.
Set thermostat: OFF (cooling season) / 55°F (heating season).
Turn off lights and close windows.
Collect and dispose of all trash and cigarette butts.
Lock all doors upon departure.

REPRESENTATION

MY BROWN COUNTY VACATION LLC makes every effort to ensure that all descriptions and representations from its representatives, in our printed materials, and on our website are completely accurate. We do make periodic enhancements to properties that may not be represented exactly in photographs on our website. Prices, amenities, specials, and/or minimums are subject to change with or without notice.

By clicking "Request to Book” or “Instant Booking," the Lessee is accepting all of these terms and conditions.